Read Before Making a Thread

As the title says, please read this page before making a thread.
Hello and welcome to the Account Help Desk section! As you can probably tell by the title, this is a page that you should read before making a thread here. If you make a thread, you're going to be asked if you've done everything here first anyway, so you might as well take the time to read this now.

This section should only be used if you're having issues with your account.

If you have a general question or issue with the forum, please...
Post in the "Site Suggestions and Support" section:

If you're in 4DR and want to talk privately about clan issues, please...
Post in the "Clan Area" section:

If you've lost your username or password, please...
Use this form: If you don't remember your email, try guessing a few different emails you could've used.

If you've done all of that with no luck, then you're welcome to post here. Please note that you may be asked questions about your account before we make any changes (especially if you're logged out/a guest). This is to make sure that we can verify that you're the one who actually owns the account and not just some hacker. We recommend that you have the following on your account:
•A very strong password. You can use a site like to help generate a strong password for you.
•Two-Step Verification enabled. This adds an extra layer of protection to your account and your personal details. If you can generate codes from an app on your phone, that's better than the email option; however, any option is better than nothing at all! If you want to set up Two-Step Verification for your account, please see here:
  • Published
    Feb 27, 2017
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